Privacy Policy

This Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Matrix Material Handling when you interact with Matrix.  Interactions include but are not limited to: visiting our website, purchasing products, or communications with Matrix personnel. 

Matrix Material Handling will not sell, rent or share information collected on our website, except as outlined in this policy. 

Matrix utilizes the data collected from visitors to, among other things, better service visitors, improve website content, and customize the website experience for visitors.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving communications from us by following the unsubscribe link or contacting us at or (866) 515-7500.

Matrix may provide certain person information about you to companies that Matrix utilizes to provide products and services to you on our behalf.  These companies may help us to fulfill orders, ship products, process payment information, or deliver emails.  These companies have access to your personal data only to perform these tasks on our behalf are also obligated to not disclose or use for any other purpose.

During the order process, you will be required to provide financial information such as your credit card number, expiration date, CVV code, etc.  This information is used for invoicing/payment purposes to fulfill your order. We do NOT share your financial information with any third parties not relevant to the order process. Third-party services include payment processing (e.g. payment processors).

Matrix does not store or collect your payment card details. Credit card data is provided directly to the third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Matrix uses industry-standard encryption technology to provide for the security of vital information. All transactions are secured by 128 bit Secure Socket Layer (SSL) encryption.

Matrix cannot guarantee that any electronic commerce is totally secure.

Matrix may disclose information about any website visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise our legal rights and defend against legal claims.

Matrix may update/modify this policy as we deem necessary. Changes will be posted on this page. If you are a subscriber to our newsletter, you will receive an email notification.

We use cookies to personalize certain web pages based upon your browsing interests. We do not share any personally identifiable information from this cookie with any third parties.

Matrix’ website contains links to other sites that are not operated/owned by Matrix. If you click a third-party link, you will be directed to that third party’s site. These sites are not governed by Matrix’ privacy or other policies.  We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Contact Us

If you have any questions about this Privacy Policy, please contact: or (866) 515-7500